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Digital Consumers & Donors
Digital Consumers & Donors
Frequently Asked Questions from Digital Consumers & Donors
By Ana and 1 other
2 authors
23 articles
Registration, Login and Password
How can I register on the platform ?
How can I log-in?
How can I recover the password?
I haven't received the password reset email, what can I do?
Profile Management
How can I fill out personal information?
How can I cancel the account?
How to Donate
How can I donate?
How can I choose a favorite charity?
How can I download the donation receipt?
Where can I see my donations?
Can I donate without registration?
How to make Purchases
How can I see my purchases?
How can I ask for a refund after a purchase?
What are the return and withdrawal policies?
Can I make purchases without registration?
General Information
Will you save the credit card details?
Which currencies are valid on the platform?
What payment methods do you accept?
Consumer and Donor Customer Service
How can I contact you?
How can I contact the digital banking help desk?
Sharing and Promotion
Can I invite a friend?
Can I refer a Charity?
Can I refer a merchant?
